Any additional details might help, too: consider including relevant screenshots, log files, error messages, or system specs. Thank you!Kudos (click on the link or the 'thumbs-up!' Icon), are also gratefully received! (Even a bot likes praise.)If this answer missed the mark, please let us know so that other community members can lend a hand. Taking a moment to do this will help others with similar questions find useful answers. Community members with similar issues found the following article(s) useful:(Please be sure to disable your firewall and anti-virus before downloading)If this information was helpful, please consider marking it as an Accepted Solution by clicking on the 'Accept as Solution' link, below.

Hello bensharpe001It looks like you need to find out more about downloading or re-downloading software, or are having issues that may be resolved by re-downloading.For Windows users, before downloading products on Windows 10.For general information about downloading or re-downloading (including eligibility), Community members with similar questions found the following article(s) useful:Oftentimes installation and/or download issues can be addressed by using a different download method, or by downloading directly from the Autodesk Virtual Agent.